Accessing and Browsing Information and Communication


This book contends that accessing and browsing information and communication are multidimensional and consequential aspects of the information user’s entire experience and of general human behavior. Problems in information creation, processing, transmittal, and use often arise from an incomplete conceptualization of the "information seeking" process, where information seeking is viewed as the intentional finding of specific information. The process has traditionally been considered to begin with some kind of search query and end with some kind of obtained information. That, however, may be only the last, most easily observable—and perhaps not even primary—stage of a complex sequence of activities.

This book reviews related theory, research, practice, and implications from a wide range of disciplines. It also analyzes converging forms of information, including mass media, online information services, the Internet and World Wide Web, libraries, public spaces, advertisements, and organizational communication. Extensive case studies illustrate the theoretical material.

Table of Contents

  1. List of Tables and Figures
  2. Preface
  3. 1. The Importance of Accessing and Browsing Information and Communication
  4. I. Accessing Information and Communication
  5. 2. Perspectives on Access in Six Research Literatures
  6. 3. Common Concepts across Research Literatures
  7. 4. Unique Aspects across Research Literature, and a Preliminary Framework of Access
  8. 5. A Research Approach: Access
  9. 6. Results: Testing the Framework of Access
  10. 7. Results: Refining the Framework of Access
  11. 8. Summary and Implications of the Framework of Access
  12. II. Browsing Information and Communication
  13. 9. Perspectives on Browsing in Six Research Literatures
  14. 10. A Preliminary Framework of Browsing
  15. 11. A Research Approach: Browsing
  16. 12. Results: Testing the Framework of Browsing
  17. 13. Results: Motivating Themes and Patterns of Browsing
  18. 14. Results: A Refined Framework of Browsing
  19. 15. Future Research and Implications for the Frameworks of Accessing and Browsing Information and Communication
  20. References
  21. Index