Beth Crandall

Beth Crandall is Senior Technical Director of the Klein Associates Division, Applied Research Associates.

Books by this Author

Working Minds
A Practitioner's Guide to Cognitive Task Analysis
By Beth Crandall, Gary Klein, Robert R. Hoffman
Cognitive Task Analysis (CTA) helps researchers understand how cognitive skills and strategies make it possible for people to act effectively and get things done. CTA can yield information people need—employers faced with personnel issues, market researchers who want to understand the thought processes of consumers, trainers and others who design instructional systems, health care...